Easy! Shop the site, add items to your cart, and select the VIP Program when you check out. From there, the choice to shop is always yours—there’s never an obligation to buy. If you need more time to shop or have decided not to purchase, click the Skip the Month button by the 5th of each month and your payment method won’t be charged. You can Skip the Month as many months as you want! If you skip, you can always come back and shop at VIP prices anytime.

Nope! You never have to make a purchase—unless you fall in love with one (or many!) of our cute styles. Each month between the 1st and 5th, you will have the opportunity to be billed for a promotional VIP Credit or Skip the Month. You can skip as many times as you like, but remember: you unlock the best deals with a VIP Credit!

Each month between the 1st and the 5th, you will have the opportunity to be billed for exclusive membership benefits, including a promotional VIP Credit or Skip the Month. When you visit the site during this time period, there will a button on the Account Info page that says Skip the Month. Follow the prompts, and you will have successfully skipped the month. You can also Skip the Month by contacting our Member services team at 1-855-322-5437 24/7 or chat with us.

It’s up to you: Skip the Month by the 5th of every month to avoid a $49.95 charge for your membership benefits. Membership benefits include access to exclusive products and a promotional VIP Credit, which unlocks our best savings when redeemed. We will never automatically ship you product if you do not Skip the Month. You can hold onto the VIP Credit and use it later! Any unused VIP Credits expire after 12 months. (Don’t worry, we’ll remind you!)

On the 6th of each month, you’ll be charged $49.95 for your exclusive membership benefits. These benefits include a promotional VIP Credit, which unlocks our best savings when redeemed, and access to exclusive products. VIP Credits can be redeemed for outfits, value packs, or bundles up to an $80 value. Don’t want to be charged for the month? Visit the site between the 1st and 5th of the month, click Skip the Month and you won’t be charged. Any unused promotional VIP Credits expire after 12 months. (Don’t worry, we’ll remind you!)

Browse the site for your favorite items, outfit, or value pack up to an $80 value and click add to bag. Products eligible to redeem for a VIP Credit will be labeled 1 VIP Credit, 2 for 1 VIP Credit, or 3 for 1 VIP Credit. Once you are in your cart you'll see a toggle to be able to apply your VIP Credit to the product of your choice, as long as the VIP Member price for that product is under $80.

Yes, but we hate to see you go! There is no cancellation fee and you can cancel anytime. You may cancel your membership by calling one of our customer service representatives at 1-855-322-5437. (24 hours, 7 days a week). You may also cancel by contacting us via online live chat or by visiting your Account Info page. If you cancel your VIP membership, you can still shop the site at retail prices and redeem any unused promotional VIP Credits left on your account. Remember that VIP Credits expire after 12 months of purchase—but don’t worry, we’ll remind you to use them!